VALID CASM TEST NOTES & CASM TEST TORRENT

Valid CASM Test Notes & CASM Test Torrent

Valid CASM Test Notes & CASM Test Torrent

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Peoplecert Certified Agile Service Manager V2.1 Sample Questions (Q28-Q33):

NEW QUESTION # 28
How does the Agile Service Manager serve the organization?

  • A. By helping to improve the overall agility of the organization
  • B. By ensuring the Team is customer-focused
  • C. It does not serve the organization; it serves the Team
  • D. By focusing on outcomes over artifacts

Answer: A

Explanation:
The Agile Service Manager serves the organization by fostering agility and improving the ability to respond to change effectively.
A . Correct. The Agile Service Manager's role includes driving organizational agility by aligning processes and practices with Agile principles.
B . Incorrect. While Agile values outcomes over artifacts, this is a broader principle, not the primary focus of the Agile Service Manager's service to the organization.
C . Incorrect. Ensuring customer focus is more specific to the team and Product Owner roles.
D . Incorrect. The Agile Service Manager serves both the team and the broader organization by aligning efforts with strategic goals.
Reference:
ITIL 4: Agile Service Management as part of organizational agility.
SAFe Framework: Role of leaders in promoting enterprise agility.


NEW QUESTION # 29
What is a microprocess?

  • A. A set of activities for delivering an IT service
  • B. All the activities from a customer request to a delivered product or service
  • C. A distinct activity that can be defined, designed, implemented, and managed independently
  • D. Interrelated activities that take specific inputs and produce specific outputs

Answer: C

Explanation:
A microprocess is a smaller, distinct activity within a larger process that can be managed independently. It contributes to the overall process's goals but operates autonomously.
A . Incorrect. This describes a broader process, not a microprocess.
B . Correct. A microprocess is an independently manageable activity that can be defined, designed, and implemented without requiring extensive integration.
C . Incorrect. This describes a value stream, not a microprocess.
D . Incorrect. This describes an IT service process, not a microprocess.
Reference:
Agile and ITIL materials on service processes and their subdivisions.


NEW QUESTION # 30
What does the Sprint Backlog provide the Agile Service Management Team?

  • A. Description of how to meet the Sprint requirements
  • B. Ability to be self-managing to meet the Sprint Goal
  • C. Both A and C
  • D. List of requirements that must be met during the Sprint

Answer: C

Explanation:
The Sprint Backlog provides the team with a clear understanding of what needs to be done and the freedom to self-manage to achieve the Sprint Goal.
A . Correct. The Sprint Backlog includes a plan for how the team will meet the Sprint requirements.
B . Incorrect. While the Sprint Backlog lists work items, this alone doesn't cover its full purpose.
C . Correct. Agile teams are self-managing, and the Sprint Backlog empowers them to organize their work autonomously.
D . Correct. Both A and C accurately describe the purpose of the Sprint Backlog.
Reference:
Scrum Guide 2020: Purpose and contents of the Sprint Backlog.


NEW QUESTION # 31
What is the starting point when designing an Agile process?

  • A. Getting the right stakeholders engaged
  • B. Understand the service management architecture
  • C. Understand the practice's vision and goal
  • D. Understand who your customers are and what they value

Answer: D

Explanation:
Designing an Agile process begins with understanding customer needs and value to ensure that processes align with delivering that value efficiently.
A . Incorrect. While understanding the vision and goal is important, focusing on customer value takes precedence in Agile.
B . Correct. Agile emphasizes delivering value to customers, making this the critical starting point for process design.
C . Incorrect. Engaging stakeholders is essential but follows after understanding customer needs.
D . Incorrect. Understanding architecture comes later in the design process, after defining customer-centric objectives.
Reference:
Agile Manifesto: Customer collaboration over contract negotiation.
ITIL 4: Service design principles.


NEW QUESTION # 32
At which event does the Team typically discuss their velocity and capacity?

  • A. Sprint Review
  • B. Sprint Retrospective
  • C. Practice Planning
  • D. Process Startup

Answer: C

Explanation:
The Practice Planning (or Sprint Planning in Scrum) event involves evaluating the team's velocity (historical delivery rate) and capacity (available resources) to determine what work can be committed to during the upcoming iteration.
A . Incorrect. The Sprint Review focuses on inspecting the increment and updating the backlog, not discussing velocity or capacity.
B . Incorrect. The Sprint Retrospective evaluates team performance but does not plan future work.
C . Correct. Velocity and capacity discussions occur during Practice/Sprint Planning to ensure realistic commitments.
D . Incorrect. The Process Startup (Daily Scrum equivalent) is a short status meeting and does not focus on capacity or velocity.
Reference:
Scrum Guide 2020: Sprint Planning.


NEW QUESTION # 33
......

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